- Radium
Purchase transaction
The instructions below describe how to process a charge card as a purchase payment.
Press '2' for the Fuelcard application.
Swipe the customer's card through the card reader.
The card type will be displayed on the first line.
Key in the odometer reading or press ENTER if odo is not required.
The Odo prompt is dependant on card type so may not always be displayed.
Enter the registration / fleet Id. Alpha characters can be entered by pressing
the corresponding number key several times in quick succession.
OR
press ENTER if rego entry is not required.
The Rego prompt is dependant on card type so may not always be displayed.
Select the first product. Either press the corresponding key as per the
template
or use the UP / DOWN keys to scroll through all products available on your terminal.
When the product you want is highlighted, press ENTER.
If you make a mistake, press CLEAR to back up one step.
Use the numeric keys to input the purchase price.
Press ENTER when the price has been input.
Press CLEAR if you make an error and need to re-input the purchase price.
If additional products are to be added, select them using either the
numeric keys or the UP / DOWN keys, repeating steps 5, 6 and 7 for
each product. If you make a mistake, press CLEAR to back up one step.
A maximum of 5 products may be entered for one sale transaction.
For sales of LPG bottle, both Price and Weight are required to be entered.
When all of the product details have been entered, press ENTER to finalize.
Purchase
The transaction is sent to the BP host for authorization.
If there are no problems with the customer's card, an 'Accept with signature' message will
be displayed and a receipt similar to below will be printed.
Tear off the receipt and ask the customer to sign it. Verify their signature against that on the card.
If the signatures match, keep the signed receipt, press the Yes key on the terminal to print the second receipt then tear it off and give it to the customer.
If the customer's signature does not match the card, refund the transaction as described in the next section and seek an alternative form of payment.