From the G.A.S. Team
Working with Radium has been instrumental in bringing Everyday Rewards to life across our POS, Outdoor Payment Terminals and g.a.s. app.
As an agile, fast-moving business, we needed a partner with both the technical depth and practical experience to help us integrate seamlessly into Australasia’s largest loyalty programme.
From the outset, Radium demonstrated a clear understanding of what success would look like for us—balancing immediate delivery with a longer-term, scalable approach that ensures we are well positioned for the future.
Their ability to integrate our systems with the loyalty engine—enabling real-time transaction processing and intelligent failover when connectivity is disrupted—has been key to maintaining a consistent and seamless customer experience.
Enabling real-time transaction processing and intelligent failover... key to maintaining a consistent and seamless customer experience.
What stood out early was the way the Radium team approached the partnership. They asked the right questions, quickly understood our operational workflows, and worked collaboratively to deliver outcomes. They were not only technically capable, but also highly effective in bringing other partners on the journey—acting as trusted advisors and knowledge leaders, ensuring all parties were aligned and able to move efficiently.
Trusted advisors and knowledge leaders, ensuring all parties were aligned and able to move efficiently.
That collaborative approach has extended beyond initial delivery. Our broader technology partners have consistently valued working alongside Radium, citing their reliability, clarity, and respect for timelines.
As a result of this partnership, we’re already identifying further opportunities to work together to drive additional efficiencies across our business. A shared focus on delivering a seamless, customer-led experience underpins everything they do.
We’ve built a strong, trusted relationship with the Radium team, and we’re confident that, with their support, we are well equipped to continue strengthening our offer and delivering for our customers.
Kylie Baudet
Head Office Operations Manager
G.A.S.
